We design your business operations to execute your strategy and successfully deliver the service proposition
Today’s businesses face multiple conflicting challenges
Businesses need to be setup in the correct way in order to effectively deliver on the company’s strategy and value proposition
Delivering from centralising or merging functions depends on having the right people, the right structure and the right technology
Aligning operations to strategy can also foster collaboration between functions, improving outcomes and employee experience
Operating model design: The link between strategy and delivery
Your operating model providea your business operations with the correct architecture to fully execute your strategy.
It creates core stability to deliver effectiveness and efficiency, as well as optimizing the interactions between your customer, your people and technology to maximise human experience, enabling you to:
The Gobeyond Partners proprietary approach creates sustainable benefits
Our team are trained (and are capable trainers) in our proprietary Design of Service Operations approach, which is accredited by Loughborough University.
Our rigorous diagnose & design approach evaluates each model concept against both strategy & service proposition to ensure best fit
Our technology suite include organization analysis, customer analytics and simulation modelling tools, which enable us to build a full view of your business
Building a path to growth
A leading property development business has embedded a significant shift in their business strategy, after working with Gobeyond Partners to provide better value to customers and shareholders.
With a goal of creating an additional £20m income, the end-to-end value chain was explored – creating firm foundations to execute the new strategy and provide focus on clear goals.
It has resulted in a completely new way of doing business, centred on the customer.
“I’ve been involved in many of these projects in the past and I thought there was a lot to go at here, but this has surpassed even my expectations”
Chief Executive Officer
£2.3m cash benefit released in one year, with a plan to quickly scale to £22m
Test and learn culture with new tools and processes established to model ideas
Planning cycle reduced by up to 24 months