Achieve: intelligent performance management
Providing insight and analysis to give you the tools you need to achieve outstanding operations.
Introducing Achieve by Gobeyond Partners
Created by operations people, for operations people
A powerful combination of our award-winning operational development capabilities, backed by decades of delivery expertise, gives you a platform for sustainable, high-performing people and operations.
- Location agnostic – Supporting office, home-based or hybrid operations
- Digital platform – Tailored to the needs of your business, driving consistency and adoption
- Data-led – Enabling targeted performance improvements across teams and individuals
- Built to integrate – Allows you to increase the value of existing investments in tools and capabilities
How it works
Achieve uses statistical modelling to identify new variables that are in an agent’s control. It then gives managers everything they need to run a short, targeted coaching session with a powerful impact.
Bespoke solutions, tailored to your needs
By taking a consultative approach to implementation, we tailor the programme to address your specific business needs and objectives, going beyond the standard KPIs and metrics to deliver real and sustainable change.