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News

Future of Service Conference Success

OEE Consulting’s annual conference at America Square in London was attended by almost 200 people this year. Andrew Neil hosted the event which has been described as “inspiring” and “not to be missed” by attendees.

Please note this article was published before OEE Consulting and gobeyond joined forces to become Gobeyond Partners.

Andrew, in his keynote address, challenged the audience whether their businesses were ready to cope with the changes ahead; were staff suitably trained and the organisation flexible enough to adapt to changing customer demands.  We also heard from speakers including Imperial College, NI Water and Thomas Cook covering topics from the impact of changes on higher education, how to cope when critical services go down and lean and digital transformation.  With such a line-up and plenty of time for networking, the event is fast becoming a must-attend event in the business diary for senior managers.

If you weren’t able to attend on the day or were there and simply want a reminder; here are the best bits:

We hope to see you in 2016.

Our Thinking

News
Rich Mansell’s appointment signals strategic growth in Banking, Financial Services, and Insurance at Gobeyond Partners in the UK

We’re delighted to announce Rich Mansell has joined Gobeyond Partners, in the role of Consulting Director to support its rapidly growing Banking, Financial Services and Insurance (BFSI) sector.

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News
Mark Ferguson joins Gobeyond Partners as Consulting Director, elevating its expertise in the specialist sector 

Gobeyond Partners has significantly enhanced its expertise in the specialist sector by welcoming Mark Ferguson as Consulting Director.

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Insight
A Generational Opportunity: Consumer Duty and the Power of Innovation

In this piece we focus on Consumer Duty as an innovation trigger, and how some enlightened organisations will reap enormous benefits from it.

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The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

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