• Skip to primary navigation
  • Skip to main content
Close
OEE - Home
  • English
    • Français
    • Deutsch
    • 简体中文
    • 繁體中文
SearchSearch
  • Home
  • Sectors
    • Banking & Financial Services
    • Education
    • Healthcare
    • High Tech Outsourcing
    • Insurance & Investment
    • Public Sector
    • Retail
    • Travel and Transport
    • Utilities
  • Services
    • Customer Journey
    • Customer Experience
    • Service Operations
    • Technology Solutions
    • Data and Analytics
    • Organisational Excellence
  • Thinking
    • Latest News
    • Insight
    • Client Stories
  • About
    • Our Values
    • Management Team
    • International Expertise
    • Consulting Excellence
  • Careers
  • Contact
  • Home
  • Our Thinking
  • Gobeyond Partners expands into DACH region

Gobeyond Partners expands into DACH region

Reading Time 2 mins

  • twitter Tweet
  • facebook Share
  • linkedin Recommend
  • Share via Email Pin

Gobeyond Partners expands into DACH region

Enhancing the support provided to clients in Germany, Austria and Switzerland

Gobeyond Partners has announced its expansion into the DACH region.

With over 20 years of experience in the customer journey and consulting space, the move will provide enhanced support to the firm’s wealth of German, Austrian and Swiss clients. It augments already strong teams working globally, through hubs across the UK and France.

Ludger Strom has been appointed the Managing Director of Gobeyond Partners for the DACH region. Ludger brings with him a strong consulting background in customer journey transformation; he and his team will develop Gobeyond Partners’ existing client portfolio across High Tech, Financial Services, Automotive, Health, and Multichannel Retail.

Gobeyond Partners are proud members of the Webhelp group, which enriches customer experience and designs business solutions that create value for the world’s most exciting brands. Gobeyond Partners will therefore also be working closely alongside Webhelp and its clients to support their transformation agendas.

At a time when 60% of business leaders are re-evaluating how much they will be investing in change and transformation due to COVID-19, the team’s expertise will provide a significant value add to clients looking to build back better and navigate the evolving digital complexities in customer journey transformation.

Mark Palmer, CEO of Gobeyond Partners comments on the expansion:

"We have delivered work for DACH clients for a number of years, and a local team and location has always been part of our plan. However, the rapid digitisation of channels and cost transformation agenda that many companies are now facing has accelerated this. Through our DACH team we can help existing and new clients navigate this complex landscape."

Ludger Strom, MD of the DACH practice continues:

“I am delighted to be heading up our new DACH practice. I look forward to supporting our current clients in the region, as well as partnering with new clients who are accelerating their digital customer journey strategies. It’s a very exciting time for us. We have some ambitious targets for the next year and I am actively looking for talent in the market to grow the team.”

Close
Would you like to get in touch with us?
Please complete our contact form.

Stay informed. Never miss our email updates.

Our knowledge-led emails are an invaluable source of business information, inspiration and learning.

We'll store this data in accordance with our privacy policy and process for the use intended. We will not share your personal data with any third parties.

Our Thinking

News
Gobeyond Partners Signals Ambitious Growth Plans With The Appointment of Raphael Hegeler

The appointment of Raphael supports Gobeyond’s growth strategy, which will focus on strengthening its CX and customer journey consulting capabilities in existing and new geographies.

Find Out More
News
Gobeyond Partners Shortlisted for Prestigious MCA Awards with First Bus

Gobeyond, a leading CX consulting firm, is delighted to announce their selection as a finalist in this year's Management Consultancies Association (MCA) awards.

Find Out More
Insight
Fraud in the NHS – The hidden risks to your organisation

Pressures on clinical teams across the NHS have never been higher, but it’s not just the pandemic that is to blame.

Find Out More

Stay informed. Never miss our email updates.

We'll store this data in accordance with our privacy policy and process for the use intended. We will not share your personal data with any third parties.

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
Close
Would you like to get in touch with us?
Please complete our contact form.
  • Careers
  • News

info@gobeyondpartners.com

44 Great Marlborough St, Carnaby
London
W1F 7JL

  • LinkedIn
  • Twitter
  • Glassdoor
  • English
  • Français (French)
  • Deutsch (German)
  • 简体中文 (Chinese (Simplified))
  • 繁體中文 (Chinese (Traditional))