• Skip to primary navigation
  • Skip to main content
Close
OEE - Home
  • English
    • Français
    • Deutsch
    • 简体中文
    • 繁體中文
+44 (0) 1865 593 911
SearchSearch
  • Home
  • Sectors
    • Banking & Financial Services
    • Education
    • Healthcare
    • High Tech Outsourcing
    • Insurance & Investment
    • Public Sector
    • Retail
    • Travel and Transport
    • Utilities
  • Services
    • Consulting Services
    • Innovation Services
    • Managed Services
    • Technology Solutions
    • Data and Analytics
    • Organisational Excellence
  • Thinking
    • Latest News
    • Insight
    • Client Stories
  • About
    • Our Values
    • Management Team
    • International Expertise
    • Consulting Excellence
  • Careers
  • Contact
  • Home
  • Our Thinking
  • Learning from the RAF

Past Event

Learning from the RAF

At our latest Lean Service Forum event, we heard from and visited projects which the RAF CI and base teams have worked on – including maintenance in partnership with Boeing, safety and strategic CI projects, and how the RAF has coped with the financial challenges that several Defence Reviews have set.

Please note this article was published before OEE Consulting and gobeyond joined forces to become Gobeyond Partners.

It was a blustery but bright day at RAF Odiham, Hampshire on 9th February.  RAF Odiham is home of the UK Chinook Force as well as an Army Air Corps (AAC) Lynx squadron.

The day began with presentations introducing the RAF CI team and the squadron team members involved with some of the CI projects running at Odiham.  It was clear that Lean had been used as a blunt tool during the earlier rounds of defence cuts, where it became synonymous with cost cutting.  The RAF CI team have had to tackle this by rebuilding the reputation of Lean and CI, with local teams at bases across the country.  Challenges are compounded by the close working relationship between Boeing, their partners on the Chinook, as it means teams comprising both military and civilian personnel. There are differences in culture and approaches to work, but ultimately this partnership has reduced both maintenance and upgrade times and enhanced many of the back office processes.

Later, after a fantastic lunch in the Officers’ Mess, the forum members were able to visit the Chinook maintenance hangars to see some of the improvement projects, and hear directly from the teams about project benefits.  The highlight of the day for quite a few of our guests was the chance to climb inside a Chinook and enjoy the virtual firing range, which is a great example of how technology can lead to improvements as well as reduce costs. There is a recognition at all levels of the RAF that Continuous Improvement has an important role to play in the modern military.

Thank you to all those at RAF Odiham and to the CI Team for hosting the event on behalf of OEE Consulting and the Lean Service Forum. Nicky Skeels from Mencap, one of the members said of the event “One of the best I have attended so far.” The next meeting is Tuesday 14th June and will be hosted at OEE Consulting’s new offices near Oxford.

The Lean Service Forum is a membership group focused on bringing together organisations committed to improving operations, creating networking opportunities and providing access to world class insight and speakers. For more information on the forum and applying for membership please contact Jane Mather, forum secretary jane.mather@oeeconsulting.com.

Our Thinking

Insight
UK utilities sector facing vulnerability and trust challenges in 2023 

Simon Coulbeck looks at the most significant industry challenges and opportunities within UK Utilities and predicts some key areas that will be on the sector’s agenda in 2023.

Find Out More
News
Customer Experience leaders to benefit from new behavioural science practice at Gobeyond Partners  

Richard Chataway appointed Director of new Nudge Practice bringing 15 years’ experience in delivering positive business outcomes through improved CX

Find Out More
News
Gobeyond Partners and Brain Tumour Research: Making a Difference in 2022   

2022 was a successful year of fundraising for Brain Tumour Research with an aim to raise £13,700 to help fund the fight against this type of cancer. We are delighted to announce that we exceeded this target, raising a total of £14,300. 

Find Out More

Stay informed. Never miss our email updates.

We'll store this data in accordance with our privacy policy and process for the use intended. We will not share your personal data with any third parties.

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
Close
Would you like to get in touch with us?
Please complete our contact form.
  • Sitemap
  • Cookies
  • Privacy
  • Modern Slavery and Human Trafficking
  • Terms of Use
  • Accessibility
  • Customer complaint policy

+44 (0)1865 593911
info@gobeyondpartners.com

44 Great Marlborough St, Carnaby
London
W1F 7JL

  • LinkedIn
  • Twitter
  • Glassdoor
  • English
  • Français (French)
  • Deutsch (German)
  • 简体中文 (Chinese (Simplified))
  • 繁體中文 (Chinese (Traditional))