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  • Full line-up announced for The Future of Service 2017

News

Full line-up announced for The Future of Service 2017

Please note this article was published before OEE Consulting and gobeyond joined forces to become Gobeyond Partners.

How do we learn from failure, improve business performance with data-driven decisions, or reinvent our organisations with effective outsourcing?

We’ll hear directly from people driving radical business transformation during the Future of Service conference.

The full speaker line-up for the conference has been announced, featuring a keynote speech from Matthew Syed on how to implement a growth mindset, and including talks from experts Catherine Mason, Susanna Dinnage, David Haley and Edwina Dunn:

Winning through high performance and business resilience
Matthew Syed | Times Journalist, Author: Black Box Thinking

Waking up to the customer
Catherine Mason | Senior Executive, Health and Transport sectors

Building a customer-centred culture in times of change
Susanna Dinnage | President, Discovery Networks UK and Ireland & Chief Content Officer, International

How to deliver outsourcing that your customers would choose
David Haley | SVP Business Transformation Services at Atos UK&I

Why data-driven businesses perform better
Edwina Dunn | CEO, Starcount and Founder, dunnhumby

Plus a choice of one of our option streams:

  1. Demystifying business agility to deliver true competitive advantage
  2. Embrace complexity before your challenges kill you
  3. Is there a key to unlocking workforce productivity?

The Future of Service conference draws over 200 delegates from multiple industries to hear the latest topics affecting the service sector.

Our Thinking

Insight
UK utilities sector facing vulnerability and trust challenges in 2023 

Simon Coulbeck looks at the most significant industry challenges and opportunities within UK Utilities and predicts some key areas that will be on the sector’s agenda in 2023.

Find Out More
News
Customer Experience leaders to benefit from new behavioural science practice at Gobeyond Partners  

Richard Chataway appointed Director of new Nudge Practice bringing 15 years’ experience in delivering positive business outcomes through improved CX

Find Out More
News
Gobeyond Partners and Brain Tumour Research: Making a Difference in 2022   

2022 was a successful year of fundraising for Brain Tumour Research with an aim to raise £13,700 to help fund the fight against this type of cancer. We are delighted to announce that we exceeded this target, raising a total of £14,300. 

Find Out More

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The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

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