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  • Tips for planning your digital transformation strategy

News

Tips for planning your digital transformation strategy

Our CEO Mark Palmer was interviewed for an article in British newspaper The Telegraph for tips on how to plan a digital transformation strategy:

“To truly understand the challenges that your digital transformation needs to address, you have to involve your customers”, says Mark Palmer, chief executive of management consultants Gobeyond Partners.

“Many organisations fail to involve front-line teams and customers in the design of solutions, whereas these are the people who understand the true challenges that need to be addressed. They will be your biggest detractors when the change doesn’t solve these challenges.”

You can read the full article here, or explore our content introducing digital transformation and why so many digital transformation programmes fail.

Our Thinking

News
Gobeyond Partners Signals Ambitious Growth Plans With The Appointment of Raphael Hegeler

The appointment of Raphael supports Gobeyond’s growth strategy, which will focus on strengthening its CX and customer journey consulting capabilities in existing and new geographies.

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News
Gobeyond Partners Shortlisted for Prestigious MCA Awards with First Bus

Gobeyond, a leading CX consulting firm, is delighted to announce their selection as a finalist in this year's Management Consultancies Association (MCA) awards.

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Insight
Fraud in the NHS – The hidden risks to your organisation

Pressures on clinical teams across the NHS have never been higher, but it’s not just the pandemic that is to blame.

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