OEE - Home
Contact|+44 (0) 1865 593 911 SearchSearch

Our People

Mark Guest

About

Mark has over eighteen years’ experience and his expertise is in leading and transforming large scale customer management operations. He has experience across all operating elements including, technology, organisational design, commercial sourcing, property, process and people strategies.

Mark has held a number of senior roles within the customer management arena for businesses such as FGH (Otto Group), Capita and Serco. Most recently Mark held the position of Director of Contact Transformation for Dixons Carphone.

Stay informed. Never miss our email updates.

Our knowledge-led emails are an invaluable source of business information, inspiration and learning.

We'll store this data in accordance with our privacy policy and process for the use intended. We will not share your personal data with any third parties.

Service Excellence Network

The Service Excellence Network brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Network