We take every opportunity to visit interesting projects that add a fresh perspective to the operations excellence debate, as we believe every meeting should be unique to maximise learning. Whilst we have no set agenda, atypical meeting consists of a site visit to an existing network member or external organisation. This is followed by interactive presentations, guest speakers and open discussion. Even the odd healthy debate. The meeting also provides the opportunity to combine latest thinking with real-life experience from members implementing their improvement initiatives.
Here’s what previous meetings have included:
Following each quarterly meeting, findings are shared with the members. This includes detailed insights into the improvement journeys being undertaken by different organisations, shared research and publications, and themes to inspire more dedicated workshops.
To discuss Service Excellence Network membership and for details on future events visit our becoming a member page