For nearly 20 years continuous improvement has been at the heart of OEE Consulting. That’s because we believe every setback is an opportunity to learn. Every problem a chance to improve. It’s the reason we developed our Service Excellence Through Continuous Improvement training course. This engaging course will give you the tools and knowledge you require to implement a successful and sustainable programme that focuses on improving service experience and ensuring your customers are your greatest advocates.
On completion of this course, delegates will understand: