An interactive and hands-on course providing a clear introduction to Lean Service for employees at every level.
Covering all the key elements, those in attendance quickly discover a more effective, efficient and engaging way of working. A way that provides maximum value with minimum investment.
Particular care and attention is given to ensuring all learning can be applied in practice the moment delegates return to the office.
- An understanding of the most effective way to apply the five key principles of Lean for competitive business advantage.
- The ability to speak intelligently about Lean with clients and colleagues.
- Equipped with understanding of Lean principles
- Foundation knowledge to help improve business operations and deliver value – providing instant return-on investment.
- A brief history of Lean
- The five key principles of Lean
- The seven classic wastes
- The seven service wastes
- Lean Leadership
Course length: 1 day
Cost: £275.00(ex. VAT) per person