An interactive and hands-on course providing a clear introduction to Lean Service for employees at every level.

Covering all the key elements, those in attendance quickly discover a more effective, efficient and engaging way of working. A way that provides maximum value with minimum investment.

Particular care and attention is given to ensuring all learning can be applied in practice the moment delegates return to the office.

Outcomes

• An understanding of the most effective way to apply the five key principles of Lean for competitive business advantage.
• The ability to speak intelligently about Lean with clients and colleagues.
• Equipped with understanding of Lean principles
• Foundation knowledge to help improve business operations and deliver value – providing instant return-on investment.

Topics covered

• A brief history of Lean
• The five key principles of Lean
• The seven classic wastes
• The seven service wastes
• Lean Leadership

Other details

Course length: 1 day
Cost: £275.00(ex. VAT) per person

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