A dynamic lean business improvement and organisational effectiveness leader with over 20 years’ experience in service operations. Greg has overseen the management of global transformation initiatives for leading banks and a commercial real estate company worldwide. His portfolio spans various areas such as retail, commercial and capital markets, human resources, property management, finance, and valuations where Greg has successfully orchestrated customer-centric change programmes to achieve ambitious business objectives.

 

Raphael joins us from 10EQS, a scale-up that has become a leading consulting network, where he was the Chief Commercial Officer based out of Singapore, New York, and then Munich.

Raphael’s experience includes leadership roles in Sales, Marketing, and in Strategy for Intel and for Dell in Europe & Asia. He was also a consultant with McKinsey & Co. where his client engagements focused on Go-to-Market and Finance in the Automotive, High Tech, and Telecoms sectors. Raphael holds a PGP/MBA from the Indian School of Business in Hyderabad India and a dual degree in International Management from ESB Reutlingen Germany and NEOMA France.

Raphael lives with his wife and 2 daughters in Munich from where he enjoys his favourite pastimes of sailing, hiking, and motorcycling.

 

Gerald Pullen is Gobeyond Partners’ Managing Director, Solution Design & Transformation, and has over 20 years of experience in financial services, delivering complex change and improvement initiatives. Over the last five years, he has successfully delivered and scaled intelligent automation solutions, resulting in transformational outcomes for employees and customers.

 

The early days of Tracy’s career were grounded within high performance sport, having previously been employed as Performance Director of Scottish Gymnastics in the lead up to the 2014 Glasgow: Commonwealth Games, as well as competing internationally herself. Tracy’s PhD examines the concept of talent transfer for athletes who can medal internationally in two sports. Tracy wanted to prove this hypothesis herself by moving across sectors and roles.

Therefore Tracy joined Lloyds Banking Group as Head of Business Operations within IT and then moved into Group Transformation where she was part of the Agile Centre of Excellence that supported 18,000 colleagues to merge from 3 divisions to one brand new area of the bank. Using a data led approach to measuring agile principles and practices was fed back to the board on a quarterly basis to ensure OKRs were being met. Additionally reporting to the board on measuring culture (utilising the Competing Values Framework) on a quarterly basis to evidence trajectory of progress. 

Tracy held the role of European HR Director at Laing O’Rourke within construction for over two years, during the challenging time of the pandemic supporting the building of 4 of the 5 main hospitals across the UK. This necessitated some significant workforce planning to ensure certainty of delivery, as well as supporting the business to transform preceding a potential IPO, and removing over 20% headcount out of the function to reduce overhead costs. Tracy supported the business to deliver against its strategic target of £4bn turnover, where Tracy was accountable for the People Strategy and a number of new initiatives to deliver against this output through using data analytics and new ways of working. Tracy’s specialism focusses on transformation and growth. 

Tracy also holds the role of Chair of the Board for Parkour UK. It is anticipated that parkour may be an Olympic Sport for the 2032 Games (Brisbane) and therefore it is a critical time to lead the sport whilst preparing the governing body for this opportunity. 

She has a Bachelors degree in Physical Education and Psychology from York St John University, a Masters in Sport and Exercise Psychology from Loughborough University and has a PhD in Talent Transfer from The University of Stirling. 

Tracy has an infectious energy which is both compelling and challenging. Her energy seems to stem from both a strong sense of purpose and being highly values driven, as well as a genuine satisfaction in seeing colleagues grow and finding solutions to complex problems. Feedback from other executives working with Tracy include: “Tracy demonstrates an immense energy, and the ability to be across, process and assimilate information and to provide clear direction for long term change. She is skilful in bringing a disciplined, collaborative and transparent approach to the way her team operates to create clarity on the plan and to give confidence in setting milestones for delivery.”

Tracy has an 11 year old daughter who loves to code. And enjoys spending time having as many life adventures as time will permit.

 

Over fifteen years of change management and transformation experience, spent predominantly in the Financial Services and Insurance sectors. Experienced leader of large transformation programmes and strong people development skills. ​

 

Anne-Sophie graduated from EDHEC Business School in Paris with a Masters in Management. She spent her early career with Deloitte and L’Oreal before joining Accenture where she developed her passion for customer experience management. She now runs Gobeyond Studio with that same passion after having run both the program and the client management parts of the business.