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  • The Future of Service Forum

The Future of Service Forum 

Driving innovation in customer service

Understand

Join our engaging events programme designed to share best practice in operations, customer experience and leadership.

Connect

Meet and network with individuals from leading brands across the service sector, and understand how they are addressing common problems.

Grow

Support your personal and professional development, learning the skills and knowledge you need to deliver successful improvement programmes.

The Forum…

The Future of Service Forum enables best practice, ideas and knowledge to be shared easily, collaboratively and efficiently. It is built on reciprocity and relies on the sharing of expertise across members for greatest impact. Members receive:

Access to networking opportunities with a select group of member organisations who are committed to sharing their expertise across multiple functions and sectors.

Invitations to four events a year.  Currently operating as highly interactive online events hosted by our senior consultants, joined by engaging, thought leading guest speakers.  We look forward to a return to our unique, experiential, face-to-face events as soon as permissable.

Dedicated content from each session, including specially commissioned research, white papers, event recordings and the chance for bespoke Q&As with our consultants, will be made available.

Opportunities to join our highly interactive public training courses to support your development and help you practically deliver tangible benefits.

View our past events archive

Want to join?

We welcome applications to join the Forum, but carefully vet and consider each one to maintain the Forum’s commitment to open collaboration between like-minded organisations. A select membership group also strengthens interactive discussion during events, and opens up access to many ‘behind the scenes’ opportunities at businesses. 

You can book a call to discuss joining by emailing info@gobeyondpartners.com.

我们的见解

Past Event
The Future of Service: How to achieve peak performance using data and technology 

We recently hosted the latest instalment in our Future of Service series for 2022, our first in-person event since the pandemic.

Find Out More
Insight
The Future of Service Forum: How to achieve peak performance using data and technology 

We recently hosted the latest instalment in our Future of Service series for 2022, our first in-person event since the pandemic.

Find Out More
Insight
Buy Now Pay Later – fintechs and the customer journey-led transformation opportunity

The second of our series looks at how fintechs can turn risks into opportunities when it comes to consumer-led Buy Now Pay Later regulation. 

Find Out More

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
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+44 (0) 1865 593 911
info@gobeyondpartners.com

8100 Alec Issigonis Way
Oxford
OX4 2HU

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