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  • The Future of Service Forum

The Future of Service Forum 

Driving innovation in customer service

Understand

Join our engaging events programme designed to share best practice in operations, customer experience and leadership.

Connect

Meet and network with individuals from leading brands across the service sector, and understand how they are addressing common problems.

Grow

Support your personal and professional development, learning the skills and knowledge you need to deliver successful improvement programmes.

The Forum…

The Future of Service Forum enables best practice, ideas and knowledge to be shared easily, collaboratively and efficiently. It is built on reciprocity and relies on the sharing of expertise across members for greatest impact. Members receive:

Access to networking opportunities with a select group of member organisations who are committed to sharing their expertise across multiple functions and sectors.

Invitations to four events a year.  Currently operating as highly interactive online events hosted by our senior consultants, joined by engaging, thought leading guest speakers.  We look forward to a return to our unique, experiential, face-to-face events as soon as permissable.

Dedicated content from each session, including specially commissioned research, white papers, event recordings and the chance for bespoke Q&As with our consultants, will be made available.

Opportunities to join our highly interactive public training courses to support your development and help you practically deliver tangible benefits.

View our past events archive

Want to join?

We welcome applications to join the Forum, but carefully vet and consider each one to maintain the Forum’s commitment to open collaboration between like-minded organisations. A select membership group also strengthens interactive discussion during events, and opens up access to many ‘behind the scenes’ opportunities at businesses. 

You can book a call to discuss joining by emailing info@gobeyondpartners.com.

我们的见解

Insight
UK utilities sector facing vulnerability and trust challenges in 2023 

Simon Coulbeck looks at the most significant industry challenges and opportunities within UK Utilities and predicts some key areas that will be on the sector’s agenda in 2023.

Find Out More
News
Customer Experience leaders to benefit from new behavioural science practice at Gobeyond Partners  

Richard Chataway appointed Director of new Nudge Practice bringing 15 years’ experience in delivering positive business outcomes through improved CX

Find Out More
News
Gobeyond Partners and Brain Tumour Research: Making a Difference in 2022   

2022 was a successful year of fundraising for Brain Tumour Research with an aim to raise £13,700 to help fund the fight against this type of cancer. We are delighted to announce that we exceeded this target, raising a total of £14,300. 

Find Out More

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
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+44 (0)1865 593911
info@gobeyondpartners.com

44 Great Marlborough St, Carnaby
London
W1F 7JL

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