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  • Matt Ashford

Say hello to Matt Ashford

Innovation Practice Director

A twenty-year journey of moving from doing things better, to doing them different​

An inspiring communicator, Matt’s passion has always been helping his clients to solve problems with ideas. He loves building teams’ creative capability, and experimenting with game-changing ideas to discover which ones will work​

Consulting experience

Breakthrough Thinking

Designing and implementing services that have enabled a range of client organisation to develop radical new solutions to intractable problems ​

Data Innovation

Leading a team of analytics consultants to create bespoke new AI products that have been deployed into multiple retailer clients​

Continuous Improvement

Implementing a greenfield CI and innovation program at Magic Circle law firm, delivering a tangible culture shift and £1m+ benefits

Management experience

Fleet Management

Business Excellence Leader at global fleet management business, transforming a failing change agenda into a focussed program with tangible outputs.

Telecoms

Head of Business Improvement at a large telecoms provider, creation and implementing a new operating model that used customer experience insight to break down internal silos.

Consumer Finance

Running change teams integrating new products into operations, and delivering cost transformation initiatives​.

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
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