• Skip to primary navigation
  • Skip to main content
Close
OEE - Home
  • 简体中文
    • English
    • Français
    • Deutsch
    • 繁體中文
+44 (0) 1865 593 911
SearchSearch
  • 主页
  • 专长领域
    • 银行与金融服务
    • 教育业
    • 医疗保健
    • 高科技外包
    • 保险业
    • 公共部门
    • 零售业
    • 旅游与运输
    • 公用事业
  • 服务
    • 咨询服务
    • 创新服务
    • 管理服务
    • 技术服务
    • 数据分析
    • 组织卓越模式
  • 见解
    • 最新消息
    • 专业洞见
    • 客户故事
  • 关于我们
    • 我们的价值观
    • 跨国技能
    • 咨询翘楚
  • 加入Gobeyond Partners
    • 全职员工招募
    • 项目性员工招募
  • 联系我们
  • Home
  • Our People
  • Paul Thomas

Say hello to Paul Thomas

Director of Business Design 

Drawing on over 18 years’ experience in management consulting, Paul works closely with clients to guide them to success in their transformation programmes 

Paul engages with the client management team to develop their understanding of business design and build confidence in the new business that they are building together. His approach is calm, supportive and thorough, ensuring that due consideration is given to the people who will be affected by change. 

Consulting experience

Business Design projects across the service sector. Leading and mentoring extensive client teams, taking design from initial requirements through current state assessment and concept development, to successful proof of concept pilot. 

Operating model

Led the design of a new operating model for a National Mapping Service to provide closer integration of their geospatial operations teams with their customer support teams. Worked closely with input from a broad range of client stakeholders to ensure a design that would work for their customers and enhance customer journeys, position the business for future growth, drive efficiencies and make the business easier to manage as well as a better environment for employees.

Strategic review and business strategy development 

Reviewed the current market positioning for a health care insurance provider, identifying a number of vulnerabilities and opportunities. These were translated into a proposed strategy to deliver and profitability, in line with the board’s expectations. Gobeyond Partners subsequently worked with the client to implement the changes necessary to execute the strategy effectively. 

Market entry strategy 

Conducted a thorough investigation of the opportunities, requirements and pitfalls for a substantial entry into the North American market for a multi-national outsource service provider. A number of entry strategies were identified to augment the existing light touch presence in the market. This was supported with high level execution plans, target customer portfolio, proposed organisation structure and operational location infrastructure analysis

Multiple operating models 

Worked extensively with a global risk management and advisory business to carry out operational reviews and complete operating model designs across a number of their operating functions – including business units and support functions such as Marketing & Communications, each of which operated with a global or multi-national remit. Although within the same overall business, each operating model had to be designed to the specific needs and conditions of the individual function. 

Management experience

Marconi Data Systems

UK Director

Responsible for P&L, UK manufacturing operations, product design & development and service, key account management. 

Expo Safety Systems

Managing Director

Responsible for P&L, global sales & distribution, service, manufacturing operations, product design & development. 

W E Sykes

Managing Director

Responsible for P&L, global sales & distribution, service, manufacturing operations, product design & development.

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
  • 网站导览
  • Cookies
  • 隐私
  • 使用条款
  • 可访问性
  • 客户投诉政策

+44 (0)1865 593911
info@gobeyondpartners.com

44 Great Marlborough St, Carnaby
London
W1F 7JL

  • LinkedIn
  • Twitter
  • Glassdoor
  • English (英语)
  • Français (法语)
  • Deutsch (德语)
  • 简体中文
  • 繁體中文 (繁体中文)