Creating competitive advantage through a Digital Customer Experience

21 July 2021 | 2:30pm – 4:00pm

Join us for this invitation only Gobeyond Partners event created exclusively for senior executives and leaders at Virgin Money.

In this interactive session, we’ll look at how a focus on core customer journey design capabilities, combined with techniques from behavioural science can help you identify and overcome barriers to digital adoption and make digital the channel of choice for your customers. 

We’ll also share insights on how CX leading organisations are pushing boundaries in their use of technology, data and automation before discussing the operational challenges faced by organisations increasingly having to orchestrate the flow of activity seamlessly between human and virtual workers.  

***You will receive a confirmation email upon registration.  On occassion this can end up in ‘other’ or ‘junk’ folders so please check all folders​​​***