最新消息與看法

Insight

The profile of “process intelligence” is continuing to grow, but what is it, why is it relevant now and why it is worth serious consideration if you are yet to begin your journey?

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Insight

This series examines the customer journey execution gap that has opened up in the space created between consumer expectations and CX reality.

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News

This series examines the customer journey execution gap that has opened up in the space created between consumer expectations and CX reality.

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The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

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