Jyllene Miller Wins Stevie American Business Award
Fremont, CA – Jyllene Miller, Concentrix’ Senior Vice President of Marketing and Client Engagement, was awarded Silver in the category “Marketing Executive of the Year” in the 2018 American Business Awards, demonstrating our expertise and capabilities in customer experience and brand engagement. Miller’s teams constantly innovate in the areas of Marketing, Customer Engagement, Industry Relations, Internal Communications and Staff Recognition Programs in more than 24 countries. In addition, Miller directs the company’s Global Sales Support Organization, which drives a sizeable portion of pipeline and new revenue for some of the world’s best brands. This high-level brand engagement and customer experience in B2B and B2C is what sets us apart in the industry.
Under Miller’s marketing leadership, last year alone the company received more than 68 industry awards and experienced exceptional growth in client advocacy and customer satisfaction scores. Concentrix had leading positions in more than 38 analyst reports and, as a result of highly successful employer branding campaigns, is established as an employer of choice around the world. Her efforts also resulted in a highly efficient earnings-to-revenue ratios and reduced cost to serve.
Miller’s leadership brought share of voice and media attention for the company and one of the best engagement rates on social media. This should be of particular interest to chief marketing officers and chief commercial officers, who are increasingly responsible for creating unbreakable customer loyalty. 2018 has seen Miller continue to promote Concentrix by spearheading an extensive evolution of brand, highly efficient messaging campaigns, improved client advocacy, outstanding industry accolades and best-in-class internal communications and staff engagement. We bring this level of industry-leading expertise to our clients.
