Customer behaviour is changing.
But many organisations are not keeping pace.
Gobeyond Partners is a new type of consulting firm that partners with you to solve complex customer journey challenges. By combining deep sector expertise with an award-winning approach to client service and value, we bring your transformation vision to life.
As part of the Concentrix + Webhelp group, our people understand what it takes to deliver great customer experience. This means we connect design and transformation with the real world, working alongside your people to embed lasting change.
Our customer journey view is broader and deeper, so we help you break down organisational silos and deliver a fully connected omnichannel experience.
Every client and engagement counts, and every objective is guaranteed.
Gobeyond Partners. Experience without boundaries.
We are excited to be joining forces with the Catalyst team and strengthen the capabilities we together can offer.
Concentrix Catalyst is the experience design and engineering team of Concentrix + Webhelp.
We empower the most forward-thinking brands in the world to design, build, and run the future of customer experience. As the driving force behind Concentrix + Webhelp’s experience design and engineering capabilities, Catalyst merges cutting-edge technology with a deep understanding of human needs to create game-changing journeys
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We’re helping businesses solve their toughest customer journey challenges
Designing business to adapt to changing customer needs
Ensuring transformation investment delivers a rapid ROI
Accelerating organisational capability and performance
Driving revenue growth and winning new customers
Using new technologies to serve customers and improve outcomes
Making sure customers and business are protected
Reducing costs without damaging customer experience
Achieving leading omnichannel customer experience
You’re in good company
Corporate Social Responsibility
Here at Gobeyond Partners, we take our wider responsibilities very seriously. It’s a commitment shared across the business, and we’re delighted that our people participate enthusiastically in our CSR activities – and we give them every encouragement and support to do so.
We also believe in supporting charities. We do this in the most effective ways we can – through direct donations, sponsorships, and pro-bono consulting work. In addition, we take every step to ensure our business activities have a strong impact on our clients and not on the environment.
Diverse opportunities for a diverse team
Gobeyond Partners is committed to building a diverse team and inclusive environment for all. We are proud members of the Business Disability Forum, whilst our Diversity and Inclusion Forum works actively across the organisation.
Diversity of thought and experience enriches our varied work alongside a broad range of clients, and we encourage people to consider a career in management consulting through offering work experience opportunities to local students and supporting careers days at universities across the UK.