We’re looking for people who have the skills to make change happen. Whether you’re an experienced professional looking for a fresh challenge, or a highly-driven self-starter looking to begin a new career, we’d love to hear from you. You’ll naturally be expected to be great at building relationships, often with challenging stakeholders at all levels. In return, we’ll give you a competitive salary, generous benefits but, more importantly, an opportunity to propel your career.
We have the following opportunities:
Are you looking for a job with a fun lively atmosphere? Do you want to join a company where excellent performance is rewarded with a fantastic basic salary of £21,000 and training that is ongoing to aid your career progression? Ideally located close to John Lennon Airport we are looking for candidates who have a flair for delivering exceptional customer experience, are natural innovators and embrace change to commence our 8 week training programme on the 9th September 2019.
At Gobeyond Partners, we advise, design, test and deliver end-to-end services across all elements of Customer Experience Management. Gobeyond Partners is a consultancy firm that is different to others, we deliver tangible financial benefits and business outcomes through a practitioner lens.
If you have at least 2 years customer service experience, GCSE grade C and above in English and Maths are an energetic, professional, customer centric individual with the ability to not just ‘think outside of the box’ but rebuild it this could be the ideal opportunity for you.Our experts are not only natural problem solvers and team players but also thrive working with clients' and customers to identify and deliver commercially viable improvements therefore your knowledge of Agile and Lean methodologies is extremely desirable.
Working the core hours of Monday to Friday between 8:30 -17:00 we offer 28 holidays + 2 bank holidays per year, fantastic training packages, a fun energetic working environment, free parking, and subsidised restaurant there couldn’t be a better time to join us.
We have an exciting opportunities for Customer Service Advisor at our Sheffield Centre of Excellence.
In this role, you will be handling a variety of call types regarding home insurance, this may include policy changes, new business quotations and customer retention.
With a start date of the 7th October 2019, we will be looking for you to demonstrate excellent problem solving, questioning and interpersonal skills which have been gained within a customer focused environment.
It's important that you're computer literate and confident in using Microsoft PC packages including Word and Excel. We would also like you to have some knowledge of FCA regulations and show us a real passion for delivering excellent customer service.
You’ll need to be flexible to work shifts between 9am and 8pm Monday to Friday and between 9am and 1pm one Saturday in every three,
Join us and you'll be surrounded by like-minded individuals in our offices which offer modern, open plan surroundings. You’ll have access to our on-site café and gym as well as free parking.
For those relying on public transport, our office is near Sheffield Arena and is easily accessible.
We want you because you are the best of the best and offer a benefits package which includes a salary of £18,000 increasing to £19,500 after 16 weeks, employee pension and group life cover.We also have employee recognition programmes plus a generous holiday allowance of 28 days each year.
In order to be considered for this position, you need to be available to commence employment on Monday 7th October 2019 and have no holidays for the first 8 weeks.Click 'apply' for the opportunity to join our in-depth; exciting and innovative induction training.
“I get a buzz when I help operations managers to get over service delivery and quality issues by using capacity planning and process re-engineering.”
“I have been given the opportunity to work with many fantastic clients and our drive to always put the customer first allows us to make real, visible impact in their daily work.”
“We don’t just stop at delivering recommendations on paper. We help our clients’ by leveraging their own teams through training and coaching.”
