Enhancing the support provided to clients in Germany, Austria and Switzerland

Our research shows 78% of leaders expect additional scrutiny on how they operate since the pandemic

Use your Apprenticeship Levy funds to access our training in operations and team leadership

Key Account Director Vicki Wharton outlines the unique challenges hitting financial services in 2021, and what can be done to prepare and adapt.

The seven critical actions lenders must implement now to ensure operations are fully prepared to successfully manage Covid loans and support borrowers.

The questions insurance carriers should ask to unlock sustainable expense ratio improvement

Revealing why KYC is no longer just a regulatory requirement but a matter of competitive survival.

What is stopping organisations from maximising the benefits of RPA?

In our recent webinar held in partnership with Netcall, we asked what delivering human centred automation really means in practice?