Rachel Whitaker has joined Gobeyond Partners as Client Partner for the financial services sector, helping to further support and grow the organisations already impressive portfolio.

She joins the business from Aviva, where she spent over two decades. During her time there, Rachel held P&L responsibility and successfully led customer experience and transformation initiatives for the UK businesses.

Commenting on her new role, Rachel Whitaker said “I am delighted to have joined the financial services team at Gobeyond Partners.  I look forward to bringing my knowledge of delivering innovative and transformational customer experience programmes to both our current, and future clients.”

Herve Mazenod, Managing Director for the financial services sector at Gobeyond Partners said: “We’re delighted Rachel is joining the team at Gobeyond Partners to support the further growth and development of the sector. Her experience of large scale customer experience transformation, in-depth sector knowledge and her passion and energy will be assets to our team and clients alike.”

In this role, Rachel will use her unique experience in the financial services sector and collaborative approach to work with clients to support and develop solutions to a wide range of challenges and opportunities which financial services organisations experience.