OEE Consulting and gobeyond have become Gobeyond Partners.

Service Excellence Network members explored the model office approach.

Our acclaimed Lean management training courses launch in the US.

We explore what transformation in a post-digital era really is and the impact it has on organisations, people and culture.

With profitability under pressure from all angles, many Shared Service providers are fast approaching a critical point.

What can the innovations emerging across banking show us about future best practice?

Libra has the potential to create an entirely new network, with the opportunity to build innovative products and services.

The race is now on for insurers to correct pricing, but what can they do in the meantime to protect their margins?

Developing people, data and digital integration strategies to deliver a world-class, cost-effective, member experience.