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Past Event

Past Event
The Future of Service: How to achieve peak performance using data and technology 

We recently hosted the latest instalment in our Future of Service series for 2022, our first in-person event since the pandemic.

Past Event
Understanding true customer closeness with Shop Direct

Service Excellence Network members explored the model office approach.

Past Event
Doing things better every day

The Service Excellence Network visited The Intellectual Property Office to observe their Continuous Improvement.

Past Event
The Future of Service: How to achieve peak performance using data and technology 

We recently hosted the latest instalment in our Future of Service series for 2022, our first in-person event since the pandemic.

Find Out More
Past Event
Understanding true customer closeness with Shop Direct

Service Excellence Network members explored the model office approach.

Find Out More
Past Event
Doing things better every day

The Service Excellence Network visited The Intellectual Property Office to observe their Continuous Improvement.

Find Out More
Past Event
Promoting excellence in robotic process automation

Service Excellence Network members visited AXA Insurance to hear about robotic process automation.

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Past Event
Service innovations inspired by Formula One

The Service Excellence Network met at Williams to explore what lessons the service industry can take from F1.

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Past Event
Driving global transformation through operational excellence

The latest Service Excellence Network event visited Willis Towers Watson to see the impact of their operational improvement.

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Past Event
An education in high performance at Loughborough

The latest Service Excellence Network event explored how to deliver a high performance environment in complex organisations.

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Past Event
The Service Excellence Network visits P&O Ferries

Members saw how P&O Ferries have put customers at the heart of their strategy during a visit in March.

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Past Event
Exploring customer experience with Atos

The Service Excellence Network met in Glasgow to meet Atos, and uncover the true benefits of outsourcing.

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Past Event
MINI: A masterclass in mass customisation

The latest Service Excellence Network event saw sixty Network members and guests at our offices in Oxford.

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Past Event
Learning from the RAF

At our latest Lean Service Forum event, we heard from the RAF CI and base teams.

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Past Event
Thomas Cook embeds continuous improvement into their team

OEE Consulting hosts the Service Excellence Network event at the Thomas Cook aircraft hangar in Manchester.

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Past Event
Ford Dagenham factory tour

OEE Consulting hosts the Service Excellence Network event at the CEME Conference Centre in Dagenham.

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The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

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44 Great Marlborough St, Carnaby
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W1F 7JL

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