Say hello to Jonathan Shawcross
Managing Director | Banking
A strategic and people focussed Senior Executive, with significant Operations Board level experience in Financial Services
As a leader of people and major programmes, Jonathans career has focussed on Customer Operations, Integrations & Transformation, IT Management, Risk-based programmes, Fraud prevention and Cyber Threat management.
Jonathan is also an entrepreneur, having recently launched a challenger brand in property design & redevelopment
Lloyds Banking Group
Chief Operating Officer, Group IT
Responsibility for a £2bn+ annual spend across over 18,000 resources in the UK and India. He directly led a team of over 2,500 people across areas including IT Project Management, Business & Cost Management, Supplier Management, Strategy & Transformation and People Engagement.
He shaped and led a series of successful transformation programmes covering Business & IT Change Management; IT Operating Model; Offshore Supplier Rationalisation; IT Resilience and BAU Cost Reduction
Lloyds Banking Group
Group Operations Board – Various Roles
A member of the Group Operations Board with day to day responsibility for Group leadership of Fraud Prevention, Cyber Security, Physical Security, Business Continuity, Intelligence, Incident Management, Whistleblowing and Major Investigations. Working closely with the Group PLC Board and Regulators
He was also the Group’s Major Incident Chair, led Incident Management for the Lloyds/HBoS Integration Programme and chaired the 2015 Euro Crisis Response for the Group. He was also the Director responsible for the Group’s Operational Delivery of its sponsorship and client service continuity for the 2012 London Olympics.
COO, Group Functions
A member of the Group Risk, Finance, HR and Communication Boards with responsibility for Operations, IT, Property, Procurement and Security.
Global Security & Fraud Director
A global role responsible for Fraud Prevention, Security, Cyber Threat, Investigations & Operations in 55 countries