Say hello to Tom Houston
Consulting Director
Tom has over 20 years of consulting and transformation leadership experience, 12 of which have been exclusively supporting the NHS. He helps healthcare organisations to plan for and deliver sustainable services and to transform experiences for patients and staff.
Tom leads our healthcare support offer, bringing strategic planning and on-the-ground delivery to the biggest healthcare challenges of today: forward thinking workforce planning, staff wellbeing and retention, integration and collaborations between organisations and improving patient pathways.
His style is collaborative and engaging, with a focus on simplifying the complex challenges facing clinical and operational teams and services to help drive real outcomes for patients and service users.
Consulting experience
Workforce Planning
Delivered strategic workforce planning for more than 40 health care organisations
Designed and led primary care workforce planning for 12 million people across London (for all ICSs)
Approach has been endorsed, funded and published by NHS England and Health Education England and recognised by the HSJ awards
Healthcare Strategy & Implementation
Authored regional healthcare transformation strategies
Developed acute, mental health and community services strategies and reconfiguration plans.
Implemented delivery plans for more than 20 organisations
Service & Systems Transformation
Led end to end patient pathway redesign for acute, mental health and community providers
Management experience
NHS: Providers, Commissioners and Regional Team
Held Senior management and board roles across national, regional, ICS, commissioner and provider organisations
Led acute/hospital healthcare staffing planning for 12 million population across London
Identified £360m savings across healthcare education to reallocate to future priority areas
Department of Health and NHS England
Led national delivery of Cabinet Office Health Visitor expansion programme to achieve 40% growth in 18 months.
Developed and implemented national policies including commissioning assurance and service improvement frameworks.
Delivered national programmes for learning disability service improvements
Multi-Sector Experience
Management and coordination of international joint venture programmes
Training design and delivery across more than 6 industry sectors.
Financial investment management in credit markets, research and trading