Combining disparate, siloed Shared Service functions into an aggregated, multi-functional model is a key lever in delivering strategic objectives.
Lenders, brokers and vehicle manufacturers should all take steps now, and in the longer term, to protect their market position.
We explore what transformation in a post-digital era really is and the impact it has on organisations, people and culture.
Our knowledge-led emails are an invaluable source of business information, inspiration and learning.
We'll store this data in accordance with our privacy policy and process for the use intended. We will not share your personal data with any third parties.
The Service Excellence Network brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.
Explore the Network
