Our Learning & Development team work closely with our delivery teams to ensure that training remains current and practical. That it consistently delivers beyond expectations and goes further to provide delegates and organisations with the tools, techniques and skills required to make a real difference in the work place. What’s more, as our trainers are operations leaders, their experiences brings our training to life! This means they’re in a unique position to combine insight with empathy.
We’re proud to be accredited by a number of leading academic institutions and recognised by the Institute for Continuous Improvement in Public Services.
Whether you’re planning targeted training or an organisation-wide programme, we have the experts, knowledge and experience to deliver.
Driven by career development? Looking to build up your Lean knowledge? Advance your skills in style with our accredited Lean courses.
From specialists in operations strategy to workplace psychology, and everything in between, our team of experts provide clarity, empathy and priceless common sense.
Pensions administrators are increasingly being required to deliver improved service to increasing numbers without a significant adjustment in resources.
OEE Consulting and gobeyond have become Gobeyond Partners.
Service Excellence Network members visited Shop Direct to explore how a model office approach is supporting their business transformation.
Our knowledge-led emails are an invaluable source of business information, inspiration and learning.
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The Service Excellence Network brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.
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