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At Gobeyond Partners we believe effectiveness can be improved before our training even begins. We start by establishing the most cost-effective way of delivering our courses, which in many cases is on-site. If your organisation has eight or more delegates to train and can provide a suitable training room, it makes sense for our trainers to come to you. All required training equipment and materials will be delivered in advance and you’ll receive the exact same interactive and engaging training. Only without all the travel and subsistence costs.

While the content of our in-house training may be near identical to that of our public training, there are several benefits to consider. Many delegates find in-house training less intimidating and as such find it easier to take on board the content. An in-house course also allows you to focus your colleagues on a particular challenge your organisation is facing. As former operations leaders, our trainers can even work with you to tailor the experience to your specific business challenges. This not only helps focus thinking, but can often provide an almost instant return on training investment.

While the location and themes of our in-house training may constantly change, our delivery approach remains resolutely the same. No PowerPoint. No one-sided lectures. Just a wide selection of interactive, highly engaging courses that use a variety of participative exercises.

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Design of Service Operations

The first academically audited training of its type, this course will help your organisation effectively deliver its business strategy and service proposition.

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In-house Training

From Operations Management and Stakeholder Engagement to Design of Service Operations, our in-house training is different by design.

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Lean Management

Our Lean training is based on insights gained from fifteen years' practical experience . We teach tried and tested techniques proven in real life service business environments.

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Stakeholder Engagement

This highly engaging course supplements our technical training to help you manage, influencing and persuade key stakeholders.

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Transforming Customer Journeys

This course will set the context for customer journeys and their transformative power, drawing on examples of the hard benefits which a good customer journey can deliver.

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Change Management

An immersive one-day business change management course, guiding your team through our proven approach to change management.

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Our Thinking

Insight
Fraud in the NHS – The hidden risks to your organisation

Pressures on clinical teams across the NHS have never been higher, but it’s not just the pandemic that is to blame.

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Insight
Whitepaper: How to nudge your CX and transform your business

Richard Chataway gives a glimpse of how your organization can optimize its customer experience (CX) with the power of pioneering behavioral science.

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News
Gobeyond Partners announces 2023 charity partner to support the end of hunger in low-income communities

Gobeyond Partners continues its commitment to provide support to communities in need.

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The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

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44 Great Marlborough St, Carnaby
London
W1F 7JL

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