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Lean Management

Our Lean training is based on insights gained from fifteen years practical experience. We teach tried and tested techniques - proven in real life service business environments. So we can clearly explain each principle, using examples relevant to you and your teams.

We’ve developed a comprehensive series of interactive Lean training courses, accredited by LCS (Lean Competency Systems), licensed by Cardiff University Business School.

The certification process requires participants to demonstrate both theoretical knowledge and applied knowledge - something we are uniquely positioned to support.

Covering all key basics, our Lean Awareness course is ideal for those seeking a more efficient and engaging way of working. Our Lean Practitioner advanced courses are designed for those looking to lead more challenging Lean Service initiatives and discover the difference of doing Lean and being Lean. Finally, our Lean Master range of training courses cover advanced tools, techniques and behaviours essential for effective improvement programmes.

All of our Lean training can be run as in-house programmes, as well as public training which can be booked online.

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Service Excellence Network

The Service Excellence Network brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

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