We don’t believe in PowerPoint. Or one-sided lectures. We believe training should be completely interactive, which is why we use a variety of participative exercises to create clear understanding of key principles. Delegates are given a workbook for each day and openly encouraged to challenge, question and even interrogate our trainers.
We hold the majority of our public training courses in high quality Central London venues, however we’re fully accommodating to sourcing alternative venues if required. Wherever they take place, we ensure all delegates learn in a friendly, relaxed and open environment. Where coffee, refreshments and WiFi flow freely throughout the day. Of course, it’s not just about feeding a hunger for knowledge. That’s why every day begins with a continental breakfast followed by a two-course restaurant meal at lunchtime.
This interactive and hands-on course provides a clear introduction to Lean Service for employees at every level. Covering all the key basics, those in attendance quickly discover a more effective, efficient and engaging way of working.
While enhancing customer value and improving work efficiency is key to Lean, we believe it’s only the start. There’s a great difference between doing Lean and being Lean, which is why we offer our highly regarded Lean Practitioner course.