• Skip to primary navigation
  • Skip to main content
Close
OEE - Home
  • 简体中文
    • English
    • Français
    • Deutsch
    • 繁體中文
SearchSearch
  • 主页
  • 专长领域
    • 银行与金融服务
    • 教育业
    • 医疗保健
    • 高科技外包
    • 保险业
    • 公共部门
    • 零售业
    • 旅游与运输
    • 公用事业
  • 服务
    • 咨询服务
    • 创新服务
    • 管理服务
    • 技术服务
    • 数据分析
    • 组织卓越模式
  • 见解
    • 最新消息
    • 专业洞见
    • 客户故事
  • 关于我们
    • 我们的价值观
    • 跨国技能
    • 咨询翘楚
  • 加入Gobeyond Partners
    • 全职员工招募
    • 项目性员工招募
  • 联系我们
  • Home
  • Our Thinking
  • Mélanie Hentgès joins Webhelp as Managing Director of Gobeyond Partners

Mélanie Hentgès joins Webhelp as Managing Director of Gobeyond Partners

Reading Time 1 mins

  • twitter Tweet
  • facebook Share
  • linkedin Recommend
  • Share via Email Pin

Webhelp Group announces the arrival of Mélanie Hentgès as Managing Director for France of its consulting entity Gobeyond Partners.

A graduate of the Ecole Supérieure de Commerce de Paris, Mélanie Hentgès, 44 years old, has a dual career as a consultant in organization and strategy and in marketing and operational management for major French groups.

Mélanie started her career in consulting, where she worked for about ten years for different reference firms (PwC, Competitiveness Group, Capgemini Consulting,...) in France and abroad (Morocco, Spain) and always on marketing/customer issues and in sectors undergoing a very strong digital transformation (telecoms, media, new technologies,...).

In 2009, she joined SFR, a French Telecom company, where she held various positions as Marketing Manager and then as Retail Director in 2013, in charge of the transformation of the store concept before being promoted to Retail and Brand Director, where she will be responsible for brand strategy, CRM and digital communication.

In 2017, Mélanie was appointed Marketing & Customer Experience Director for the FnacDarty group (a French company specializing in the distribution of home appliances, electronics and cultural products), in charge of marketing and communication activities for both brands as well as the cross-functional customer experience improvement program for the group.

She now joins the Webhelp group to head the Gobeyond Patners entity in France, dedicated to the relational and digital transformation of brands.

Since its creation in 2017, Gobeyond Partners has helped a large number of players - French and international - improve their customer journeys and relationship strategies.

Melanie's objective will be to accelerate the development of this entity and to strengthen its links with all subsidiaries and business units of the Webhelp group.

Close
Would you like to get in touch with us?
Please complete our contact form.

关注我们,及时获取最新动态

我们将依照隐私政策和合理用途程序存储您的数据,且不会与任何第三方共享您的个人信息。

我们的见解

News
Concentrix and Webhelp Complete Combination, Creating a Diversified Global CX Leader, Well-Positioned for Growth

This combination further positions Concentrix + Webhelp as a global CX leader, with an expanded breadth of generative AI solutions, digital capabilities, and high-value services.

Find Out More
Insight
CX and the Future of Banking in APAC: How FinTech is Transforming the Industry

What should financial services firms consider when pursuing customer-led transformation?

Find Out More
Insight
Leveraging Data to Create Seamless CX

In this article we’re going to be looking at how, by leveraging customer data, you can begin to tackle the customer journey execution gap through optimisation of the customer journey.

Find Out More

The Future of Service Forum

The Future of Service Forum brings together like-minded organisations from across the service sector. Each is committed to improving operations, creating networking opportunities and providing access to insight and content contributors.

Explore the Forum
Close
Would you like to get in touch with us?
Please complete our contact form.
  • 加入Gobeyond Partners
  • News
  • Investor Relations

info@gobeyondpartners.com

44 Great Marlborough St, Carnaby
London
W1F 7JL

🏰 Visit casino-21dukes.com for an epic gaming adventure in 2023. Let the winning spree begin! 🎲💰

🚀 Elevate your gaming experience with Online Casino Moons! 🌙 Your moons casino is your start for a star-studded journey! 🎰

  • LinkedIn
  • Twitter
  • Glassdoor
  • English (英语)
  • Français (法语)
  • Deutsch (德语)
  • 简体中文
  • 繁體中文 (繁体中文)